Your privacy is a fundamental right, not an afterthought. This policy explains exactly what personal data Stitch88 collects, why we collect it, how we use it, and what control you have over it.
All data transmitted between your device and the Stitch88 platform is protected using industry-standard 256-bit SSL encryption, the same standard used by major financial institutions in Malaysia.
Stitch88 does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used solely to operate and improve our platform services for you.
You have the right to access, correct, export, or request deletion of your personal data held by Stitch88. Submit your request to our support team and we will respond within 30 days.
Personal data is stored on secured, access-controlled servers. Access is limited to authorised Stitch88 personnel on a strict need-to-know basis. All staff with data access are bound by confidentiality obligations.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal and regulatory obligations, or resolve disputes and enforce agreements.
If your personal data is involved in a security incident that poses a material risk, Stitch88 will notify affected users within the timeframe required by applicable data protection regulations.
Stitch88 ("we", "us", "our", "the Platform") operates the online gaming platform accessible at stitch88.cam. We are committed to protecting the personal data and privacy of all individuals who access or use our platform, including registered users from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and across Malaysia.
This Privacy Policy ("Policy") explains how Stitch88 collects, uses, stores, shares, and protects personal data in connection with the operation of our platform and the delivery of our services. It also describes the rights available to you in relation to your personal data and how to exercise those rights.
Please read this Policy carefully. By registering an account with Stitch88 or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read in conjunction with our Terms & Conditions.
Stitch88 takes its data protection obligations seriously. We only collect personal data that is necessary for the purposes described in this Policy, and we take reasonable technical and organisational steps to protect that data from unauthorised access, disclosure, alteration, or destruction.
For the purposes of this Privacy Policy, the following definitions apply:
Stitch88 collects personal data through various touchpoints during your use of the platform. The categories of personal data we collect include the following:
| Category | Examples | Collection Trigger |
|---|---|---|
| Identity Data | Full name, date of birth, gender, nationality, Malaysian IC / Passport / Driver's Licence number | Registration & KYC verification |
| Contact Data | Email address, phone number, residential address (city, postcode) | Registration & KYC verification |
| Financial Data | Bank account details, e-wallet IDs (Touch 'n Go eWallet, Boost, GrabPay), transaction history, deposit and withdrawal records | Deposit / withdrawal processing |
| Usage Data | Login timestamps, pages visited, games played, session duration, betting history, search queries | Automatic platform interaction |
| Technical Data | IP address, browser type and version, device type and operating system, screen resolution, referral URL | Automatic — browser / device |
| Communication Data | Live chat transcripts, email correspondence, support ticket content | Customer support interactions |
| Verification Documents | Scanned or photographed identity documents, proof of address documents, selfie images submitted for KYC | KYC verification process |
Minimum Data Principle: Stitch88 collects only the minimum personal data necessary to deliver our services, comply with legal obligations, and protect the integrity of our platform. We do not collect categories of sensitive personal data (such as health data or political views) unless directly required for responsible gambling compliance purposes.
Stitch88 collects personal data through the following channels and mechanisms:
Stitch88 processes your personal data for the following specific and legitimate purposes:
Stitch88 does not use your personal data for purposes that are incompatible with those listed above. Where we intend to process your data for a new or different purpose, we will provide appropriate notice and, where required, seek your consent before doing so.
Stitch88 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
Stitch88 does not sell, rent, or trade your personal data to third parties. We may, however, share your data with the following categories of recipients, strictly to the extent necessary for the purposes described in this Policy:
Third-Party Obligations: All third parties with whom Stitch88 shares personal data are required to implement appropriate technical and organisational security measures and are contractually prohibited from using your data for any purpose other than the specific purpose for which it was shared.
The Stitch88 platform uses cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyse how our platform is used. Cookies are small text files stored on your device when you visit the Website.
We use the following categories of cookies:
You may control cookie preferences through your browser settings. Please note that disabling certain categories of cookies may affect the functionality of the Stitch88 platform. For full details on how we use cookies, refer to our cookie management settings within the platform.
Stitch88 retains personal data for the period necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by applicable law. The following general retention principles apply:
Upon expiry of the applicable retention period, personal data will be securely deleted, anonymised, or archived in accordance with our internal data lifecycle management procedures.
Stitch88 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include, but are not limited to:
Security Incident Notification: In the event of a personal data breach that is likely to result in a material risk to your rights and interests, Stitch88 will notify affected users without undue delay and in accordance with applicable data protection regulations.
While Stitch88 takes all reasonable steps to safeguard your personal data, no system of data transmission or storage can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying Stitch88 promptly if you suspect any unauthorised access to your account.
As a Data Subject, you have the following rights in relation to your personal data held by Stitch88. These rights may be subject to limitations and exceptions under applicable law.
You have the right to request a copy of the personal data Stitch88 holds about you, together with information about how that data is processed.
You have the right to request the correction of any inaccurate or incomplete personal data we hold about you. You may also update certain account details directly through your account settings.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under AML and regulatory frameworks.
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or where you have objected to processing.
You have the right to receive a copy of the personal data you have provided to Stitch88 in a structured, commonly used, and machine-readable format, where technically feasible.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where your individual circumstances warrant it.
Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
To exercise any of the rights described above, please contact our Data Protection support team via the contact details provided in Section 15 of this Policy. We will respond to all verified requests within 30 calendar days of receipt. Where a request is complex or we receive a high volume of requests, this period may be extended by a further 60 days, in which case you will be notified of the extension.
The Stitch88 platform is strictly intended for adult users aged 21 years and above. We do not knowingly collect, process, or store personal data relating to individuals under the age of 21.
If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that data and close the associated account. Any funds deposited by a person under the age of 21 will be handled in accordance with our Terms & Conditions and applicable regulatory requirements.
Age Verification: Stitch88 conducts active age verification as part of our KYC process. If you believe a minor has registered an account on our platform, please notify us immediately via our support channels so that appropriate action can be taken without delay.
The Stitch88 platform may contain references to or integrations with third-party services, including licensed game content providers, payment processors, and customer communication tools. This Privacy Policy applies solely to the data processing activities of Stitch88 and does not extend to the privacy practices of any third-party services, websites, or applications.
Stitch88 is not responsible for the privacy practices of third-party service providers. We encourage you to review the privacy policies of any third parties with whom you interact in connection with the use of our platform. All third-party data processors engaged by Stitch88 are bound by contractual data processing agreements that require them to maintain appropriate security standards and process data only as instructed by Stitch88.
Stitch88 reserves the right to update, modify, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform operations. The effective date of the most recent version of this Policy is displayed at the top of this page.
Where amendments are material — for example, where we introduce a new category of data processing or a new purpose for which personal data is used — we will provide advance notice to registered users via their registered email address or through an in-platform notification, allowing you a reasonable period to review the changes before they take effect.
Your continued use of the Stitch88 platform following the publication of an amended Privacy Policy constitutes your acknowledgement of the updated terms. If you do not agree with the amended Policy, you may request account closure in accordance with our Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy, your personal data, or the exercise of your data rights, please contact the Stitch88 Data Protection team through the following channels:
Live Chat: Available 24 hours a day, 7 days a week via the Stitch88 platform. Recommended for general privacy enquiries and account access requests.
Email: [email protected] — for formal data rights requests, privacy complaints, and data breach reports. Please include "Privacy Request" in your subject line.
Response Times: Data rights requests will be acknowledged within 5 business days and fully responded to within 30 calendar days, extendable to 90 days for complex requests.
When submitting a data access or erasure request, please provide your registered username and a description of your request to allow us to process it efficiently. We may request additional verification to confirm your identity before processing requests relating to personal data.
This Privacy Policy was last updated on 1 January 2026. Stitch88 is committed to maintaining transparency about its data practices and will communicate any material changes to this Policy in a timely manner.
If you have questions about how Stitch88 handles your personal data, want to exercise your data rights, or simply want to understand more about our platform before joining, our support team is available around the clock.
For players aged 21 and above only · Your data is protected · Stitch88 never sells your personal information